Moveworks
Enterprise AI assistant platform that searches and acts across your apps
Moveworks is an enterprise AI assistant platform that lets employees search and take action across business systems from a single interface. It connects to your HR, IT, finance, and other applications, then uses agentic AI to understand requests and automate end-to-end workflows. Designed for large organizations, it aims to cut ticket volume and resolution time while keeping security and governance front and center.
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About
Moveworks is an AI assistant platform for enterprises that centralizes employee support and operations across HR, IT, finance, procurement, engineering, sales, and more. Instead of being just a chatbot or search box, it positions itself as an "AI that gets work done" by combining semantic search with action-taking workflows powered by AI agents.
The primary audience is larger organizations with complex internal systems and service desks—particularly IT, HR, and operations teams that need to reduce tier‑1 tickets and improve time to resolution. You connect Moveworks to your existing business applications and content systems via out-of-the-box integrations and thousands of plugins. From there, employees can use a unified assistant interface (in over 100 languages) to find information or trigger workflows without navigating each individual system.
Moveworks also includes an AI Agent Marketplace and an Agent Studio for deploying and customizing agents tailored to your company’s workflows. According to their site, customers typically see time-to-value in about eight weeks, and the platform is already deployed at scale across global enterprises in regulated sectors.
Moveworks is notably agentic compared to many "chatbot" tools: its Reasoning Engine is described as autonomously understanding requests, planning multi-step actions, executing them across systems, and adapting as it goes. It is built for breadth—thousands of plugins and 1,000+ prebuilt agents—so you can automate many different internal processes from a single platform, rather than stitching together point solutions. Customer stories emphasize measurable impact on ticket volume and operator hours saved across IT, HR, payroll, and workplace experience.
However, this is clearly an enterprise-focused product, not a lightweight assistant for individuals or small teams. Details like underlying AI models, exact deployment channels (e.g., specific chat platforms), and the level of no-code vs. developer effort required are not fully explained on the main page. Pricing is not disclosed publicly, and you’re expected to request a demo. If you’re looking for an open-source framework or a developer-first agent toolkit, Moveworks is more of a managed platform than a DIY stack. It is, though, designed with security for regulated industries in mind, including a FedRAMP® "In Process" designation, which will matter for organizations with strict compliance requirements.
Significant autonomy on complex workflows
Moveworks is a strongly agentic enterprise assistant platform that goes beyond search to perform multi-step, cross-application workflows based on natural language requests. Its Reasoning Engine autonomously plans and executes actions across many integrated business systems, enabling high action capability and autonomy within the bounds of configured enterprise workflows. Adaptation and state continuity are clearly present but not deeply detailed, and safety appears robust and enterprise-focused, though specifics on guardrails and observability are limited in the provided content. Overall, it represents an advanced, high-autonomy enterprise agent platform rather than a fully open-ended, self-directed agent system.
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