Conversica

Conversica is an AI agent platform for sales, marketing, and customer service teams that want to turn digital touchpoints into ongoing, two-way conversations. Instead of just sending campaigns or templated replies, you deploy AI agents that engage prospects and customers from first interest through renewals and support.

It’s aimed at B2B and B2C organizations running events, ads, content marketing, ABM programs, and high-volume support channels. You set up an AI agent that is grounded in your business logic, trained on your data, and connected to your existing stack so it can participate in real customer journeys. Everything is managed through a web-based platform where you build, monitor, and optimize how the agent interacts.

Conversica is a strongly agentic tool: it’s designed to autonomously conduct multi-step conversations, maintain context across touchpoints, and move each contact toward a defined outcome like a meeting, plan change, or issue resolution. The platform emphasizes control and oversight, with tools to monitor performance, adjust messaging, and enforce compliance, plus analytics and testing to improve results over time. It is a fit if you have meaningful lead and customer volumes and want AI to handle a substantial share of front-line outreach and support.

However, the public materials don’t specify which underlying AI models are used, how data is stored, or the details of security and privacy practices. Pricing is also not disclosed, and the product clearly targets companies rather than individuals or very small teams. If you’re looking for a general-purpose chatbot or a simple FAQ widget, this is likely more complex and enterprise-oriented than you need. For teams willing to integrate it into their marketing, sales, and service stack, Conversica can provide a more autonomous, conversation-first layer on top of existing systems, but you will need a demo to understand implementation details and costs.