ZA

Zapier

AI-first workflow automation and orchestration platform

Zapier is an automation platform that lets you connect apps, data tables, forms, and AI actions into multi-step workflows. You design “Zaps” that trigger on events and run autonomously across your tools. The new AI orchestration plans bundle Zaps, Tables, Forms, and Zapier MCP so you can power AI agents and systems without coding.

Free Tier
Paid
Web
API
Integrations
B2B
No-Code
Visit Zapier

Ask about Zapier

Get answers based on Zapier's actual documentation

Try asking:

About

What It Is

Zapier is a no-code workflow automation and AI orchestration platform aimed at individuals, teams, and enterprises. It centers on "Zaps"—automated workflows that run when a trigger event happens and then carry out one or more actions across your apps and data. According to their pricing page, the core platform now includes Zaps, Tables, Forms, and Zapier MCP in a unified plan, with AI woven through each layer.

You work in a visual, no-code editor to connect apps, design logic, and manage data. Tables act as structured storage for the information your workflows use, and Forms let you build custom user interfaces and tools. Zapier MCP provides an AI action layer that can connect your AI tools to thousands of external apps, enabling agent-like systems that can read and write data across your stack. Plans range from a free tier up through Professional, Team, and Enterprise options with increasing task capacity, collaboration, and governance features.

What to Know

Zapier is strong at turning repetitive, multi-step processes into reliable automations that run in the background. The platform supports complex workflows with conditional branches, scheduling, and data formatting, and it now adds AI-specific capabilities like Zapier Copilot for building Zaps with natural language, AI-enriched fields in Tables via your own OpenAI account, and MCP for connecting AI tools to 8,000 apps. For teams and enterprises, it layers on shared app connections, SAML SSO, advanced permissions, observability, and optional technical account management so you can operate automations at scale.

However, it’s still an automation platform, not a fully open-ended autonomous AI agent that can freely explore or execute arbitrary code. Every Zap, form, and table structure must be explicitly designed, and your automations are constrained by task limits and plan tiers. The pricing page does not specify which underlying AI models are used beyond noting that AI fields rely on a connected OpenAI account, and it does not detail security or privacy practices, so you’ll need to consult separate documentation for those. Zapier is a good fit if you want robust, AI-enhanced workflows and agent-like systems tied to business tools; it’s less suited if you need deep custom development or fine-grained control over AI models and infrastructure beyond what the platform exposes.

Key Features
Create event-driven "Zaps" that run automated workflows when a trigger occurs
Build multi-step workflows with unlimited actions from a single trigger on paid plans
Use a visual no-code editor to design and manage automations
Access Zaps, Tables, Forms, Canvas, and MCP in one unified platform on paid plans
Store and manage workflow data in Zapier Tables
Use Cases
Automate lead intake by capturing form submissions, enriching them with AI fields, and routing them into CRM and outreach tools
Build AI-assisted employee onboarding workflows that send tasks, documents, and messages across HR and IT systems
Set up IT helpdesk automations that triage tickets, update internal systems, and notify agents based on rules and AI classifications
Agenticness Score
14/ 20
Level 3: Advanced

Significant autonomy on complex workflows

Zapier is a highly capable automation and AI orchestration platform that can perform complex, multi-step actions across thousands of apps and data sources. Its workflows (Zaps) are logic-driven and can run autonomously once configured, with conditional branching, scheduling, and integration to structured data (Tables) and interfaces (Forms). Zapier MCP extends this as an action layer for AI agents and chatbots, enabling them to trigger real-world actions. However, the autonomy and adaptation are primarily in executing predefined workflows; Zapier doesn’t appear to set its own goals or significantly re-architect workflows without human input. Strong enterprise-grade safety and observability features support controlled, auditable automation at scale.

Score Breakdown

Action Capability
4/4
Autonomy
3/4
Adaptation
2/4
State & Memory
2/4
Safety
3/4

Categories

Pricing
  • Free: $0/mo, free forever. Includes the Zapier automation platform with Zaps, Tables, and Forms; 100 tasks per month; unlimited Zaps, Tables, and Forms (within task limits); two-step Zaps; and access to Zapier Copilot for AI-assisted Zap building and troubleshooting.
  • Professional ($19.99/mo+): Starting from $19.99/month billed annually. Everything in Free plus multi-step Zaps, advanced workflow features (conditional paths, data formatting, trigger scheduling), unlimited access to Premium apps, Webhooks by Zapier, email support and (on 2,000+ task tiers) live chat support, AI fields for enriching Table records via OpenAI, and conditional form logic.
  • Team ($69/mo+): Starting from $69/month billed annually. Everything in Professional plus support for 25 users, shared Zaps and folders with permissions, shared app connections for the team, SAML SSO, and Premier Support.
  • Enterprise: Pricing not publicly available; contact sales. Everything in Team plus unlimited users, advanced admin permissions and app controls, advanced deployment options (including VPC Peering), annual task limits instead of monthly, observability tools for monitoring automations, and access to a Technical Account Manager at certain thresholds or as an add-on.
Details
Website: zapier.com
Added: January 16, 2026
Last Verified: January 16, 2026
Agenticness: 14/20 (Level 3)
Cite This Listing
Name: Zapier
URL: https://agentic-directory.onrender.com/t/zapier
Last Updated: January 29, 2026

Related Tools